Support

General•Massive #fail

• • chris
  • May 10
  • Permalink

  Hi there
  
  Shimo looks absolutely perfect for me as I use a mixture of VPN connections and wanted to sync them across mulitple PCs using mobileme.
  
  Unfortunately upon trying to connect to Cisco profiles (which worked fine with the Cisco client previously) I get the spinning wheel and the thing just hangs completely. I also can't connect to any PPTP connections (again these worked fine beforehand)
  
  Any idea how to troubleshoot this massive fail?

• • chris
  • May 10
  • Permalink

  After waiting and trying to force quit I get the following two popups:
  
  First: "The Cisco VPN service is not running"
  
  Second: "Shimo has experienced a communications failure. Please check your network connections and already running vpn applications"
  
  As I ok the dialogue boxes they alternate between each other, the only way to get around them is to restart.
  
  fail