Shimo 2•Can't connect to Cisco anymore

  • Shimo was working great for me, but a few days ago stopped and I can't figure out how to troubleshoot.

    I have an oldish Cisco client installed: 4.9.01. I have a profile that my company sent out with the client, and I can connect fine directly with the Cisco client and until last week was able to connect fine from Shimo too. Unfortunately now Shimo doesn't appear to be even attempting to connect, either on the automatic network trigger or manually from the menubar icon.

    Here's an exception I'm seeing in the system console log:

    4/26/10 1:19:12 PM | Apr 26 Shimo[17395] HIToolbox: ignoring exception '*** -[NSCFArray insertObject:atIndex:]: attempt to insert nil' that raised inside Carbon event dispatch
    (trace snipped due to forum limits)

    If I go into Advanced preferences and click the Restart API button I see a dialog titled "Error Message" with this text:

    "Shimo has experienced a communications failure. Please check your network connections and already running vpn applications."

    Here's what I see in the console log:

    4/26/10 1:22:23 PM | Apr 26 Shimo[17395] Level:3 *** New Error: 4 ***

    Any ideas what might be wrong? Any help much appreciated, I really want to start using Shimo again!!!

  • hmmm, sounds weird.

    Have you tried removing Shimo's configuration directories in Library/Application Support ?

    Fabian

  • Just tried that and reinstalled, and now everything is working again. Thanks!!!

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